End-User/Client Training Support PDF Print E-mail

Riverside SupportAfter all the hard installation and programming work on any project Riverside is involved in, we keep working to make certain the project comes to a successful closeout.  A part of that process is training facility staff on the components of their new Riverside Fire, Security, or Communication system(s). 

Parts of this training are sometimes completed at the Riverside Corporate office where we have dedicated training space and training aids.  More often, Riverside professionals provide on-site training on the specific Riverside products and solutions at a client facility.  At these training sessions Riverside provides operator's manuals and support information for the future seamless operation of the new system(s).

Riverside staff also provide training for systems we've installed in the past and where it is determined there may be a need for refresher training.  It may be a case where a new staff member is added who will handle your fire alarm or CCTV system and they made need training on how the systems operate.  We provide this type of training for our clients on a regular basis, just contact us for details.

While a number of Riverside staff professionals provide training on their special areas of expertise, most training is coordinated by Mike Robbins.  You may contact Mike at our office by calling (616) 726-7026, or by using the links below to email him.  He will be more than pleased to coordinate training for your staff as your project comes to a close.

Mike Robbins - Accounts Manager